St Nicholas Hospital

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Patients

Keeping up with your healthcare has never been easier. St. Nicholas Hospital’s new online resources provide access to information, experts and self-help tools. We want to give you the power to manage your personal healthcare choices online.

Care Management and Social Services
Care of Valuables
CarePages
Community Care Application
Discharge
Ethics Committee
Flowers and Mail
Food Services
Guest Meals
Hospitalists
Infection Control - Protecting Your Health
Linen
Organ and Tissue Donation
Pain Relief
Parking
Patient Care
Patient Identification
Telephones
Television
Wireless Guest Access

Care Management and Social Services
Care Management staff are available to help patients and their families deal with problems which often accompany illness. Care Management staff collaborate with physicians and other Hospital staff to provide support services during your Hospital stay and can refer you to additional support services after your discharge.

The Patient Advocate (920/459-4620) is also available to assist with concerns or questions related to care while you are in the Hospital or after you are discharged.

Care of Valuables
The Hospital is not responsible for loss of or damage to valuables, clothing, cash, or other personal items kept in your room. Valuables should be left at home or sent home with your relatives or friends. If this is not possible, Patient Registration personnel will place your valuables in a safe (at no charge) and give you a receipt. To help ensure personal items are not lost, do not wrap dentures, hearing aids, wrist watches, or eyeglasses in a handkerchief or tissue; also, do not place them on your food tray. Please label items with your name. Request assistance from a staff member if you need help.

CarePages
St. Nicholas Hospital is pleased to provide CarePages as a benefit to patients and their loved ones.

A St. Nicholas Hospital CarePage is a free, private, personalized web page that you can create on your own laptop or by using the computer in the Hospital Second Floor Visitor's Lounge. This will help allow you to stay in touch with friends and family during your pregnancy, time of illness, or injury.

Community Care Application
St. Nicholas Hospital offers financial assistance to those patients in need. Please fill out the application form below.
Community Care Application (pdf)

Discharge
Patients being discharged are generally discharged by 11:00 a.m.

Ethics Committee
The St. Nicholas Hospital Ethics Committee can provide guidance in the complex nature of medical decision making and ethical concerns that arise in healthcare. If you or a family member need guidance in this area, ask your nurse about contacting a member of this committee.

Flowers and Mail
Your flowers and mail will be delivered to your room by volunteers. In the event a delivery arrives after your discharge, the florist or postal service will deliver it to your home.

Food Services
Your diet is an important part of your treatment at St. Nicholas Hospital. One of our main objectives is to serve you the best quality meals possible. Your physician prescribes your diet as well as your medications and treatments. Requests for additional snacks, coffee, tea, or soft drinks may be made through your nurse. A registered dietitian on the Hospital staff is available for consultation.

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Guest Meals
Requests for guest meals are made through your nurse. Your guest will receive a requisition to take to the Cashier Office where payment needs to be made for the meal; on weekends and holidays, payment for guest meals may be made at the Patient Registration Desk. Your guest's meal will be delivered to your room.

Hospitalists
While you are hospitalized at St. Nicholas Hospital, some of your treatment will be under the guidance of hospitalists. Hospitalists are internal medicine physicians who specialize in the care of patients within the hospital setting. The St. Nicholas Hospital program is a pilot program with hospitalists available on weekends.
Hospitalists Brochure (pdf)

Infection Control - Protecting Your Health
The prevention of healthcare associated infections is a top priority at St. Nicholas Hospital. Hand hygiene, gloves, protective apparel, isolation precautions, cleaning, disinfection, and sterilization of equipment are some of the techniques used to assure a safe patient environment.
These techniques collectively are called “standard precautions” and are practiced throughout the Hospital.

You can help, too. Here's how you can protect yourself or your family member while receiving medial care:

  • Hands are the main way that we move bacteria from one place to another so that's why hand hygiene is important. If we do a good job of sanitizing or washing our hands, we can break the chain of carrying bacteria from one place to another.
  • To sanitize your hands properly, the Centers for Disease Control and Prevention recommends using an alcohol based hand sanitizer. You may also wash your hands with soap and water. All visitors and healthcare professionals must wash or sanitize their hands before and after they enter your room.
  • With an alcohol-based hand sanitizer, squirt the gel on your hands and rub the gel with both hands. Take 15 seconds to rub the gel on the front and back sides of your hands and in between the fingers. While washing your hands with soap and water, sing "Happy Birthday" to yourself twice. This should give you 20-30 seconds to wash your hands properly. Dry your hands thoroughly with a paper towel and use this same towel to turn off the faucet.
  • Limit visitors. Family members and other visitors who are feeling sick, or even slightly under the weather, should consider foregoing visits altogether until they're well.
  • Patients with certain infectious conditions will be placed in isolation precautions and may be asked to wear a mask when leaving the room.
  • Practice cough etiquette by using a tissue to cover your nose and mouth when coughing or sneezing, or cough or sneeze into your upper sleeve, not your hands.

We encourage you to talk with us about any concerns you may have about infection control. The Infection Preventionist is available Monday-Friday at extension 4651.

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Linen
In order to fulfill St. Nicholas Hospital's environmental mission to conserve water and introduce fewer chemicals into the environment, fresh bed linen will be provided at the beginning of your stay, and then every Monday, Wednesday, and Friday therafter or as needed.

Organ and Tissue Donation
Donating an organ is one of the most generous and natural things one person can do for another, but it cannot happen without your permission.

To become an organ or tissue donor, simply fill out and sign a Uniform Donor Card or the back of your driver's license (you can sign over the plastic laminate). You may also indicate your preference on an Advance Directive. This decision is a bold one, but it is the best way to pass the priceless gift of life along to someone in need. Many people have done it. Many families have felt comfort in knowing their loved one contributed so significantly to another's life. It truly is the “gift of a lifetime.”

Make sure your family is aware of your decision to become an organ donor as family members must consent to the donation procedure. Because donation only occurs after death, a team of medical specialists will evaluate suitability for organ and tissue donations at that time.

If you have questions about donation, discuss them with your physician, staff nurse, or Care Management Nurse.

Pain Relief
At St. Nicholas Hospital, we believe that effective pain management is an important part of your treatment. It is essential for you to communicate with our staff about unrelieved pain; our staff will make every effort to keep you comfortable. A total absence of pain may not be a realistic goal; however, with treatment, most pain can be managed.

Parking
Patient and visitor parking lots are provided at the Superior Avenue entrance to the Hospital. Reserved parking spaces have been designated in these lots for our special needs patients and visitors. Please honor the parking restrictions posted.

Patient Care
Patient care is planned and provided by a team of professionals, according to your physician's directions. There are daily meetings at which your plan of care is discussed. A Nurse Director/Coordinator is in charge of each unit; feel free to ask for him/her if you have concerns about the team or plan of care.

St. Nicholas Hospital provides training for students in various healthcare occupations. We believe the presence of these students adds to the quality of your care. If students are present, you should receive an explanation of their involvement in your treatment.

You may be asked if you object to students being present while you are being treated. If you are undecided, ask what they will be doing; for example, observing the care provided, taking notes, or examining you. If you prefer, you can specify students of a specific gender.

If you are not comfortable about students being present, you can always say “no.” It will not affect the quality of the care you receive.

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Patient Identification

For your safety, we verify patient information. Staff will ask you or check your wristband to confirm your name and date of birth.

This may occur if you are having lab work or special tests done, receiving medications or blood transfusions, or before transport to other hospital areas.

Telephones
Your family and friends can call you directly without going through the Hospital operator by dialing 451-7--- (your room number). A Southeast Wisconsin toll-free number is also available, 1-800-472-6710.

To call outside the Hospital from your bedside telephone, press “9” and wait for a dial tone, then dial the number. Long-distance calls must be placed with a telephone credit card, dialed collect, or billed to a third party. Calls cannot be billed to your Hospital room.

You may use your personal cell phone in most areas of the Hospital except ICU, Surgery, Recovery, and the Emergency Department, where some cell phones can interfere with patient care equipment.

Rest is essential during a Hospital stay; therefore, we suggest you limit phone calls to between 11:00 a.m. and 8:00 p.m.

Television
Every patient room has a television which is operated by a remote control. The nurse will instruct you on how to operate the television.

Channels 32, 33, 34, and 35 are radio stations, and Channel 7 is a St. Nicholas Hospital station where religious services are broadcast. Worship services include a taped Trinity Lutheran Church service at 10:45 a.m. on Wednesdays, and a Catholic mass shown live at Noon on Wednesdays and Thursdays. Scripture prayer cards are delivered to your room the day the services are televised with the times of the services noted.

Wireless Guest Access
The Hospital offers an unencryped wireless guest network. [Click Here] for directions on how to connect to our guest wireless from a laptop.

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Patients > Pre-Registration > Scheduling > Billing > Billing Practices
Community Care > Medical Records > Advance Directives
Do-Not-Resuscitate (DNR) > Rights & Responsibilities
Freedom of Choice (Providers) > Notice of Privacy Practices

St. Nicholas HospitSt. Nicholas Hospital, 3100 Superior Avenue, Sheboygan, WI Ph:920-459-8300
 100 Superior Avenue
 Sheboygan, WI 53081
 920-459-8300